The Cure’s Robert Smith Gets Ticketmaster To Issue Partial Refund


With The Cure‘s first North American tour since 2016 set for later this 12 months, Robert Smith fought valiantly to keep up management over affordable ticket costs by way of Ticketmaster and now he simply received the seller to conform to situation partial refunds to the tour’s ticket holders over ‘unduly excessive’ charges.

After turning into conscious that some followers have been paying more in fees than the original cost of the ticket, Smith stated he was simply as “sickened” as everybody else by what was happening.

Previous to tickets happening sale, The Remedy labored intently with the ticketing company (owned by Live Nation) to make sure followers would not should face astronomical ticket prices as a part of the corporate’s dynamic/surge pricing mannequin. It is a follow Smith went so far as to name as “scam.”

The goal was additionally to cut back scalping by way of Ticketmaster’s Verified Fan program and put tickets within the fingers of shoppers who’ve precise intent on attending the present fairly than snatching them as much as record them on a resale web site nearly instantly after.

READ MORE: Some The Cure Fans Are Paying More in Fees Than the Original Ticket Price + They’re Mad

In response to those exorbitant charges, Smith demanded answers from Ticketmaster and has since come again with a reasonably large replace — one followers are celebrating as heroic transfer by the goth/new wave icon (see reactions additional down the web page).

“After additional dialog, Ticketmaster have agreed with us that most of the charges being charged are unduly excessive,” he writes on Twitter, and as a gesture of goodwill have provided a $10 per ticket refund to all Verified Fan accounts for lowest ticket costs (‘LTP’) transcations and a $5 per ticket refund to all Verified Fan accounts for all different ticket worth transactions, for all Remedy reveals in any respect venues.”

Smith continues, “In case you already purchased a ticket you’ll get an computerized refund; all tickets on sale tomorrow will incur decrease charges.”

Smith has been preserving followers within the loop on Twitter all week, even sharing when he would not have all the knowledge however expresses he’ll allow us to all know as quickly as he does.

Right here, he alerts followers who’ve but to buy tickets to remain tuned for what reveals will nonetheless have tickets left to buy now that the Verified Fan a part of the sale is over.

The Future of Music Coalition tweeted that Smith’s efforts set up an “encouraging precedent” that different artists ought to pay attention to — “If you communicate up (with each conviction and nuance), you may make new issues attainable.”

Smith additionally retweeted this message.

READ MORE: Ticketmaster Plan to Salvage Reputation by Educating Customers, Lawmakers About Fees

This 12 months, The Remedy are anticipated to launched Songs of a Misplaced World, their first unique album since 2008’s 4:13 Dream, which ought to embrace new songs “Alone” and “Endsong,” which have been debuted live in October of 2022.

See all of The Remedy’s North American tour dates here.

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