Robert Smith Convinces Ticketmaster to Refund ‘Unduly High’ Fees


Robert Smith’s rage in direction of Ticketmaster appears to have had an impact, as the corporate is now reportedly going to offer partial refunds to followers who bought tickets to the Cure’s upcoming North American tour.

“After additional dialog, Ticketmaster have agreed with us that lots of the charges being charged are unduly excessive, and as a gesture of goodwill have provided a $10 per ticket refund to all verified fan accounts for lowest ticket worth transactions,” Smith introduced by way of Twitter. “And a $5 per ticket refund to all verified fan accounts for all different ticket worth transactions, for all Remedy reveals in any respect venues.”

The Remedy frontman went on to notice that refunds would robotically course of for many who’ve already purchased tickets, whereas purchases shifting ahead would “incur decrease charges.”

The compromise appears to – at the very least briefly – calm the discourse surrounding Ticketmaster’s pricing.

Earlier within the week, Smith explained that the Remedy selected to make use of a “verified fan” method for his or her ticket gross sales in an effort to thwart the exploitative secondary market.

“We had been satisfied that Ticketmaster’s … concepts may assist us combat the scalpers,” the singer wrote. “We didn’t conform to the ‘dynamic pricing’/‘worth surging’/‘platinum ticket’ factor, as a result of it’s itself a little bit of a rip-off? A separate dialog!”

“We all know it’s a removed from excellent system,” he continued. “However the actuality is that if there aren’t sufficient tickets on sale, quite a few followers are going to overlook out no matter system we use. At the least this one tries to get tickets into the palms of followers at a good worth.”

Followers quickly notified Smith that Ticketmaster was including further charges to the Remedy’s tickets, primarily negating the band’s efforts to maintain costs inexpensive.

“I’m as sickened as you all are by right now’s Ticketmaster ‘charges’ debacle,” Smith tweeted on March 15. “To be very clear: The artist has no solution to restrict them. I’ve been asking how they’re justified. If I get something coherent by means of a solution I’ll allow you to all know.”

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